Welcome to Our Website!

(1) I Can't Log In?

Please follow the following instructions:

1.Check your login details. Your login username is the email address you used for registration.It might be a problem caused by Chinasolomobi.com system maintenance - Please wait 30 minutes and try again.

2.Ensure that cookies from www.chinasolomobi.com are accepted in your browser (Internet Explorer or others).

3.If the above methods still do not work, please contact customer service and a customer service representative will help you to resolve the issue.

4.TIP: If you're not sure if the problem is with us or you, please test logging in with a different set of computer, or try different browsers.

5.If you made a mistake when you registered, and you can't access your account, and you've never made any orders, it might be quickest to just use the registration to sign up again for a new account.

6.If you have forgotten your password, please contact with us.

(2) How Can I Check The Status Of My Order?

During the process of purchase, you should receive several emails from us. There will be an email confirming your order information, and we will also email you the tracking number after we ship out your order.

You also can log in your Chinasolomobi account to check status of all of your orders:
http://www.chinasolomobi.com/login.html

You can also contact with our customer service representative to get help.

(3) Is It Safe To Shop At Chinasolomobi.com?

At Chinasolomobi.com, we go to the extreme to ensure the safety of our customers' information. We do not store your payment information on the website. Payments made through PayPal are processed by Paypal company, It is considered to be secure and trustworthy. We also do not disclose your information to third parties.